PRIVACY POLICY

Last updated: August 19, 2026

EMOVERE ("we," "us," or "our") operates this online store and website, including all information, content, features, tools, products, and services made available to you (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, purchase from, or otherwise interact with our Services or communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will prevail.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you. Personal information does not include anonymous or de-identified information that cannot reasonably be associated with you.

Depending on how you interact with our Services and as permitted or required by applicable law, we may collect the following categories of personal information:

• Contact information, including your name, billing address, shipping address, email address, and telephone number.

• Payment information, including payment method details, payment confirmations, and transaction information. Payment card information is generally processed by our payment providers and is not stored by EMOVERE except where necessary for legitimate business purposes.

• Order information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled, and your purchase history.

• Communications with us, including messages you send to customer support or inquiries submitted by email.

• Device information, including IP address, browser type, operating system, device identifiers, and network information.

• Usage information, including how you browse and interact with our website, products, and Services.

• Marketing preferences and information you provide when subscribing to newsletters or promotional communications.

Sources of Personal Information

We may collect personal information from:

• You directly, when you place an order, contact us, subscribe to communications, or otherwise interact with our Services.

• Automatically through cookies, pixels, and similar technologies when you browse our website.

• Shopify and other service providers that process information on our behalf.

• Business partners, advertising partners, analytics providers, and other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Our Services

• Process and fulfill orders.

• Process payments.

• Arrange shipping and delivery.

• Manage returns, refunds, and exchanges.

• Communicate with you regarding your orders.

• Provide customer support.

• Improve our website, products, and shopping experience.

• Personalize content, products, and recommendations where permitted by law.

Marketing

Where permitted by applicable law and, where required, with your consent, we may use your personal information to send promotional emails, special offers, product announcements, and other marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us at info@emovere.store.

Security and Fraud Prevention

We may use personal information to:

• Protect our website, Services, and customers.

• Detect, investigate, and prevent fraud or unauthorized transactions.

• Verify transactions and orders.

• Maintain the security and integrity of our Services.

• Prevent abuse, unauthorized access, or other harmful activity.

• Comply with legal obligations.

Customer Support

We may use your information to respond to inquiries, provide assistance, process requests, and improve our customer service.

Legal Compliance

We may use or disclose your information where reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, or lawful governmental requests, or to establish, exercise, or defend our legal rights.

Legal Bases for Processing in the European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, we process personal information on one or more lawful bases permitted under applicable data protection laws, including:

• Performance of a contract, such as processing and fulfilling your order.

• Compliance with legal obligations, such as tax, accounting, consumer protection, and other legal requirements.

• Legitimate interests, where permitted by law, such as fraud prevention, website security, service improvement, and certain business operations.

• Consent, where required, including for certain marketing communications and non-essential cookies or similar technologies.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

How We Share Personal Information

We may disclose personal information:

• To Shopify and service providers that help us operate our business, including payment processing, website hosting, analytics, shipping, order fulfillment, customer support, fraud prevention, and marketing services.

• To advertising and marketing partners, where permitted by applicable law and subject to applicable consent or opt-out requirements.

• When you request or authorize us to share information.

• When disclosure is required by law, regulation, legal process, or governmental authority.

• In connection with a merger, acquisition, financing, sale of assets, restructuring, or other business transaction.

• To protect the rights, property, safety, or security of EMOVERE, our customers, or others.

Where required by applicable law, we take reasonable steps to ensure that third parties receiving personal information process it in accordance with applicable privacy requirements.

Shopify

Our store is hosted by Shopify. Shopify processes certain personal information in order to provide the e-commerce platform used to operate our store.

Information submitted through our Services may be transferred to Shopify and its service providers, including providers located in countries other than your own.

We may use Shopify features and services that help us operate our store, process orders, prevent fraud, analyze performance, and improve customer experiences.

For more information about how Shopify processes personal information, please review Shopify's applicable privacy documentation.

Where applicable, Shopify may act as an independent controller for certain processing activities carried out on its own behalf.

Third-Party Websites

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by EMOVERE.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information in circumstances where such collection is not permitted, please contact us at info@emovere.store. We will take reasonable steps to investigate and delete such information where required by applicable law.

We do not knowingly sell or share personal information of individuals under the age required for such protections under applicable law.

Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies to operate our website, maintain functionality, remember preferences, understand website usage, improve our Services, and, where permitted, provide personalized advertising.

These technologies may collect information such as your IP address, browser type, device information, pages visited, referring website, and interactions with our Services.

Depending on your location and applicable law, you may be presented with a cookie banner or privacy preference tool allowing you to accept, reject, or manage certain categories of cookies.

You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Where required by law, we will obtain consent before placing or using non-essential cookies or similar technologies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our Services.

• Process and fulfill orders.

• Maintain customer records where appropriate.

• Comply with legal, accounting, tax, and regulatory obligations.

• Resolve disputes and enforce agreements.

• Prevent fraud and protect the security of our Services.

• Exercise or defend legal claims.

• Maintain legitimate business records.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, destruction, or disclosure.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your country, state, or province of residence, you may have one or more of the following rights regarding your personal information:

• The right to access personal information we hold about you.

• The right to request correction of inaccurate or incomplete information.

• The right to request deletion of personal information, subject to applicable exceptions.

• The right to receive personal information in a portable format where applicable.

• The right to object to or restrict certain processing activities.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of certain marketing communications.

• The right to opt out of certain targeted advertising, profiling, sale, or sharing of personal information where required by applicable law.

• The right to lodge a complaint with a relevant data protection or privacy authority where applicable.

These rights may be subject to legal exceptions and limitations.

To exercise applicable privacy rights, please contact us at info@emovere.store.

We may request information reasonably necessary to verify your identity before processing certain requests.

We will respond to valid requests within the timeframe required by applicable law.

Where required by applicable law, you may authorize another person to submit a request on your behalf.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Marketing Communications

If you subscribe to our marketing communications, we may send you emails regarding new products, promotions, special offers, product updates, and other marketing content.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us at info@emovere.store.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications, including messages concerning orders, payments, shipping, returns, refunds, or customer support.

International Data Transfers

Because Shopify and certain service providers operate internationally, your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, including applicable European and UK data protection laws, we use legally recognized safeguards for international data transfers, such as adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.

Third-Party Services

Our Services may integrate with or rely on third-party providers, including:

• Shopify

• Payment processors

• Shipping and delivery providers

• Analytics providers

• Marketing and advertising platforms

• Customer support providers

• Fraud prevention and security providers

The specific third-party services used by EMOVERE may change over time as our business and Services develop.

Each third party may process personal information according to its own privacy practices and applicable privacy policy. We encourage you to review the privacy policies of relevant third-party providers.

U.S. Privacy Rights

Depending on the state in which you reside, you may have additional privacy rights under applicable U.S. state privacy laws.

These rights may include rights to access, correct, delete, or obtain copies of personal information, as well as rights to opt out of certain processing activities such as targeted advertising, sale, or sharing of personal information, where applicable.

The availability and scope of these rights vary depending on your state of residence and applicable law.

To exercise an applicable U.S. privacy right, contact us at info@emovere.store.

We may take reasonable steps to verify your identity before processing your request. We will not discriminate against you for exercising rights granted to you under applicable law.

Complaints

If you have concerns regarding how we process your personal information, please contact us first at info@emovere.store so that we can attempt to address your concern.

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides a right to lodge a privacy complaint, you may also contact the relevant data protection or privacy authority in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.

When we make material changes, we will update the "Last updated" date at the top of this Privacy Policy and take any additional steps required by applicable law.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us at:

EMOVERE

Email: info@emovere.store

We will respond to valid requests as soon as reasonably possible and within the timeframe required by applicable law.

For purposes of applicable data protection laws, EMOVERE is generally responsible for determining how and why personal information is processed in connection with our Services, except where Shopify or another third party acts as an independent controller for specific processing activities.